Faq’s

The benefits of creating an account are so;

• We have your details in case we need to contact you about your order
• You are able to view your order history including your order status, and you can re-print order documents
• You can leave reviews
• You can save your addresses for quicker and easier ordering next time.

We all forget passwords from time to time. Don’t worry about it. All you need to do is go to the login page, click the ‘Forgotten your password?’ link and put in your account email address in the box provided. Once you’ve pressed the ‘Next’ button, we’ll send a new password to your email address. If you’re still having problems, just give us a call.

To change any of your personal details – name, contact details, password – log in to your account via the login page and click on ‘Change my details and password’. You can then make any changes you need to.

1) Find the product you’ve purchased and wish to rate, then scroll down the page to the ‘Review this product’ link.

2) If you’re not already logged in there’s a link to do this here.

3) Leave a review and give the product a star rating.

4) Click submit

We need to make sure that all reviews are appropriate before publishing them so there may be a short delay before it appears on site. If for whatever reason your review doesn’t meet our guidelines, we’ll let you know and give you an opportunity to edit and re-submit your review.